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Do Your Customers Trust You?
Asking if your customers trust you is a little bit odd, isn’t it? After all, they are trusting you to provide the item they came to your store or site to purchase. They may be using a credit or debit...
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Equip Your Staff To Do The Best Job
Retail sales staff face a challenge. They have two types of responsibilities: on one hand they are expected to do a variety of tasks during their shift, and on the other hand they are expected to drop...
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Improve Customer Experience With Mobile Assistants
Today’s retail landscape is challenging. The rising expectations of customers who know they wield the power to get it online mean that the brick-and-mortar store experience has to be excellent and...
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Cross-channel Retail Works Best With Mobile Assistants
Cross-channel retail management is most effective when a sales force is equipped with the ability to access every channel necessary to answer customer questions, update customer accounts, and meet the...
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Expand Customer Services With Mobile Assistants
It used to be that a customer had to go to the back of the store, find the “customer service” desk, hope someone would be there, and perhaps stand in line until it was their turn to do what they needed...
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3 Ways To Lose Customers And Frustrate Retail Salespeople
The manager of an outlet for a big-name retailer recently shared her frustration with the way the store operated. It was enlightening, because the solution would be so simple! ChainDrive Mobile...
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Two Features All Mobile Assistants Need
It’s a great idea to equip staff with a mobile assistant — a technological tool that enables staff to do their jobs effectively. The two features all mobile assistants need are non-negotiable because...
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Maximize Staff Potential With Mobile Assistants
A Mobile Assistant is an incredibly versatile tool that can equip sales staff with the ability to meet today’s retail consumer with efficiency. Customers expect high levels of technology to be...
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Mobile Assistants Are Useless Without Support
When sales staff are equipped with a high-end mobile assistant, there’s the potential to provide a level of personal service that is very effective in engagement with customers. Software properly...
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5 Practical Benefits of Mobile Assistant
In many ways, mobile marketing and mobile commerce are taking over the business landscape. Even in retailing you see evidence that consumers are leaning toward their smartphones. There’s nothing wrong...
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